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Agenda

The Digital Summit addresses some of the biggest challenges facing public sector heads of digital around the world

5 October

All times provided are local (Ottawa, EST)

Wednesday 5 October

18:00 – 19:00

Reception

Co-hosted by the Government of Canada and Global Government Forum

Wednesday 5 October

19:00 – 19:30

Welcome and introductions

Catherine Luelo, Chief Information Officer, Government of Canada (Host)

The Honourable Mona Fortier CP MP, President of the Treasury Board, Government of Canada

Wednesday 5 October

19:30 – 21:30

 

Digital strategies with impact

Many governments have similar ambitions for their digital capabilities – but a digital strategy is only as effective as its delivery plan, and too many skirt around the complexities of implementation. To drive change, strategies must detail not only the goals to be achieved, but also who’s responsible for delivery and how they’ll be funded, empowered, supported, and held accountable. This session will consider the key requirements of effective delivery, covering topics such as resource allocation, performance metrics, incentives and the role of the centre.

Presentations, followed by group discussion

Presenters

Kevin Cunnington, Former Director General, Government Digital Service (GDS), United Kingdom, and Expert Advisor, Global Government Forum

Asif Poonja, Chief Technology Officer, North America, Fujitsu

Knowledge Partner

Discussions take place over dinner and the session ends at 21:30

6 October

All times provided are local (Ottawa, EST)

Thursday 6 October 

09:00 – 10:15

Digital ID: the essential building block

When public bodies share a single digital ID verification and log-in system, citizens enjoy easier access to public services, while providers can more easily coordinate service delivery, share data and cut costs. Indeed, a digital divide is emerging – with countries operating such a system tending to achieve more rapid and widespread transformation than those without. Drawing on GGF’s Digital Leaders research and recognising nations’ very different starting points and operating environments, this session will explore how civil service leaders can best design, develop and introduce digital ID systems.

Including presentations and discussion

Presenters

Magdalena Zadara, Head of Product, Digital Service, Germany

Astrid Desset, Director General, Open Administration Consortium, Open Government of Catalonia (Spain)

Soltan Bayramov, Deputy Director, e-Gov Development Center, Azerbaijan

Session followed by refreshment break

Thursday 6 October 

10:45 – 12:15

Creating and transforming interdepartmental services

To realise many of the opportunities around digital technologies, public bodies must work together closely on project management – developing new cross-departmental systems, exchanging data and sharing the work of service delivery. But in many countries, vertical systems of funding, governance and accountability present barriers to those developing interdepartmental programs. Focusing on strategic and leadership issues such as joint project oversight, resourcing models, stakeholder management and the role of elected leaders, this session will examine the skills, systems and techniques required to make a success of cross-departmental projects.

Including presentations and discussion

Presenters

Clare Martorana, Federal Chief Information Officer, Office of Management and Budget, Executive Office of the President, United States of America

Andri Heiðar Kristinsson, Chief Executive Officer, Digital Iceland, Ministry of Finance and Economic Affairs, Iceland

Megan Lee, Chief Strategy and Transformation Officer, Government Central Digital and Data Office, United Kingdom

Session followed by networking lunch

Thursday 6 October 

13:15 – 15:15

Developing the digital workforce

Governments’ digital workforces have developed rapidly over the last decade, but their ambitions on digital transformation are growing even faster – and many are struggling to compete against private sector employers in tight jobs markets. This session will consider how civil services can best develop their digital capabilities, focusing on two key issues identified in Global Government Forum’s Digital Leaders research programme: the strengthening of cross-government workforce management and talent development; and the recruitment and retention of senior digital leaders.

Including presentations and discussion

Presenters

Stephen Burt, Chief Data Officer, Government of Canada

Cristina Akemi Shimoda Uechi, Advisor to the General Coordinator of Digital Transformation, Ministry of Science, Technology and Innovation, Brazil

Kirsten Tisdale, Managing Partner, EY Canada

Alison Pritchard, Deputy National Statistician and Director General for Data Capability, Office for National Statistics, United Kingdom

Knowledge Partner

Session followed by refreshment break

Thursday 6 October 

15:45-17:15

Escaping the legacy trap

Today’s digital technologies can radically transform service delivery – but few countries are starting from a blank slate, and many find their options limited by legacy IT systems. Replacing these outdated technologies is a complex and expensive task, with risks around service continuity; but meanwhile, the maintenance costs, security vulnerabilities and service delivery constraints of ageing legacy systems continue to grow. In this session, digital leaders will consider how to secure the funding, build the capabilities and secure the support required to successfully replace legacy systems.

Including presentations and discussion

Presenters

Ann Dunkin, Chief Information Officer, Department of Energy, United States of America

Melvin Greer, Fellow and Chief Data Scientist for the Americas, Intel

Gayan Peiris, Head of Data and Technology, Chief Digital Office, United Nations Development Programme

Knowledge Partner

Thursday 6 October 

17:15-17:30

Summary and thanks

Summit concludes 17:30

AccelerateGOV is free to attend for all public servants

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