Monday, October 21st
All times provided are local (Ottawa, EST)
Monday, October 21st
18:00 – 19:00
Reception
Co-hosted by the Government of Canada and Global Government Forum
Monday, October 21st
19:00 – 19:30
Welcome and introductions
Stephen Burt, Chief Data Officer of Canada
Dominic Rochon, Deputy Minister and Chief Information Officer of Canada
Monday, October 21st
19:30 – 21:30
How to realise true digital transformation in government
Digital technology has fundamentally changed how individuals live nearly every minute if their waking lives – from how they work, how they consume information, how they communicate with friends and family, and how they organise their social life and free time.
However, in many ways the way that government develops policy has not fully matched this transformation.
As Gina Gill, chief strategy officer in the UK Cabinet Office has put it, government needs to become “deliberate in designing policy for the digital age”, asking: “Are we trying to be government with digital services to deliver productivity, or actually do we want to be digital government? Because those are two different things. One means you’re focused on your own products and services in your own world, and the other means that we have got to join up more across government.”
This session will discuss how government can be rewired to become truly digital. It will look at how governments can develop policy and legislation that is “digital-ready” and programmed for the future, as well as looking at how public services can structure themselves to be more agile, based on the findings of Global Government Forum’s ‘Making government work’ report.
Presentations, followed by group discussion
Kevin Cunnington
Former Director General, Government Digital Service (GDS), United Kingdom, and Expert Advisor, Global Government Forum
Tuesday, October 22nd
All times provided are local (Ottawa, EST)
Tuesday, October 22nd
09:00 – 11:00
Is artificial intelligence working for government?
Governments around the exploring the use of artificial intelligence programs to help improve their services and deliver more effectively for users. For example, researchers have found that the Canadian federal government has used artificial intelligence in nearly 300 projects and initiatives, while the UK’s National Audit Office has said that 74 AI use cases have been deployed in the UK government.
In order to make the most of the use of AI, it is important that governments analyze what works – and what doesn’t. This session will share insight from digital leaders around the world on where AI is being most effectively used in government, where there is unexamined potential, and where it’s use has not been effective.
Including presentations and discussion
Session followed by refreshment break
Supported by…

Tuesday, October 22nd
11:30 – 13:00
Challenges – and solutions – to getting cloud right in government
Governments around the world have developed strategies to make use of cloud computing to host and process government data. Such an approach can have advantages for government, by making it easier for departments and agencies to access the information they hold and analyse it to provide insight on driving better delivery.
However, some administrations have moved from a cloud-first approach to a cloud-smart policy, in order to make sure that its use is effective in providing rapid, secure, and stable access to digital services.
The cloud smart approach is intended to help ensure government can use the right mix of technology, while solving some of the issues around cloud deployment. This session will share insight on developing best practice on cloud computing in government, as well as how governments can manage the procurement, costs and ongoing deployment of cloud technology.
Including presentations and discussion
David Shive, Chief Information Officer, Government Services Administration, United States of America
Scott Jones
President, Shared Services Canada
Dominic Rochon
Deputy Minister and Chief Information Officer of Canada
Session followed by networking lunch
Tuesday, October 22nd
14:00 – 15:30
Sign in of the times: how government can get digital credentials right
Building robust digital credential and log in systems that cross organisations – and even sectors – is one way that governments around the world are working to be able to join up data to provide services more focused on citizens and built around key life milestones.
However, the development of such systems – as well as digital ID systems – has been fraught in many countries at a time when misinformation and conspiracy theories can spread at speed online. This session will discuss the potential of single sign on systems in government, as well as sharing reflections from public servants on how such systems can be developed and deployed in a way that leads to increases in both public trust and government transparency.
Including presentations and discussion
Wolfgang Ebner
Acting Director General, Digitalisation and E-Government, Federal Chancellery, Austria
Miquel Estapé
Chief Executive Officer at Open Government of Catalonia, Spain and VP at ACGP
Session followed by refreshment break
Tuesday, October 22nd
16:00 – 17:00
Why is data sharing so hard in government?
Public servants around the world agree that better sharing of data – both within and across organizations – is vital to delivering better services. However, despite many policies that seek to improve the sharing of information, governments often struggle to make it happen in a way that can inform policy and delivery.
The Canadian government, for example, has set an expectation that federal organizations should work to identify the specific barriers that are limiting the ability to share data, as well as implementing common data standards across government.
This session will discuss why the challenges that government faces in making data-sharing happen are so difficult to overcome. This session will discuss how to establish a data model across government that provide the technology, standards, culture and legislative building blocks to better data sharing.
Including presentations and discussion
Pete Benton, Deputy National Statistician & Interim Director General, Data Capability
Tuesday, October 22nd
17:00-17:15
Summary and thanks
Summit concludes 17:15
Joanna Murphy,
President, Detran-SP Oficial, Brazil
Chief Product Officer, Japan’s Digital Agency
Ministère fédéral allemand chargé de la transformation numérique et de la modernisation de l’administration,
Analyste principale au Secrétariat de l’IA au sein du ministère de l’Innovation, Sciences et Développement économique Canada (ISDE)
Directrice exécutive, la Division de la vie privée et des données responsables, Secrétariat du Conseil du Trésor du Canada (SCT)
Advisor of the Digital Infrastructure Development, Ministry of Digital Transformation of Ukraine
Director of Digital Agenda Coordination and Foreign-Funded Projects for e-Government, National Agency of Information Society (NAIS), Albania



Andrew Trossman, Chief Technologist, DXC Canada
Sous-directeur général des élections, Transformation numérique, Élections Canada
Secrétariat du Conseil du Trésor du Canada
Secrétariat du Conseil du Trésor du Canada



Commissaire, Commission de la fonction publique, Philippines
Commissioner, Civil Service Commission, Philippines
Emploi et Développement Social Canada
Partenaire, IBM
Titulaire de la Chaire Jarislowsky en gestion du secteur public et leader du secteur public canadien
Former Clerk of the Privy Council and Jarislowsky Chair in Public Sector Management

Sous-ministre adjoint principal, Secrétariat de l’intelligence artificielle, Innovation, Sciences et Développement économique, Gouvernement du Canada

Sous-ministre au ministère de la Cybersécurité et du Numérique
Directeur de la technologie sur le terrain, Secteurs essentiels, IGEL
Président-directeur général, PagoPA, Italie
Sous-commissaire et Dirigeant principal de l’information,
Assistant Commissioner and Chief Information Officer, 

Field Chief Technology Officer, Critical Sectors, IGEL
Sous-ministre adjoint (Services numériques) et dirigeant principal du numérique à la Défense Ministère de la Défense nationale / Forces armées canadiennes


Chief Service and Digital Officer, Transport Canada
Associate Deputy Minister and Government Chief Information Officer, Government of British Columbia
Head of AI Incubation, Government Digital Service, United Kingdom
Executive Director, Public Sector Canada, SAS
Innovation, Sciences et Développement économique Canada
Chief Data Officer, Shared Services Canada
Vice-président, Conseil canadien des normes
Directeur de l’expérience numérique, Office of Management and Budget, États-Unis
Premier vice-président, Services partagés Canada (SPC)
Dirigeant principal de la technologie et de l’innovation, Commissions malaisiennes de la communication et du multimédia (MCMC)
Directeur général, Cyberdéfense, Centre canadien pour la cybersécurité
Cofondatrice, présidente et directrice générale de Blueprint




Chief Executive Officer, IDIKA SA (e-Government Center for Social Security), Greece



Chief Information Security Officer and Deputy CIO for Cybersecurity, Department of Energy, United States










Chef de service chez New Work, gestion du changement, gestion de projet, ministère fédéral du Numérique et des Transports, Allemagne
Directrice de l’Intégration, la gestion financière à Services publics et Approvisionnement Canada
Membre et scientifique de données en chef pour les Amériques, Intel




Directeur Exécutif, Division de la politique de l’accès à l’information et du gouvernement ouvert (DPAIGO), Secrétariat du Conseil du Trésor du Canada (SCT)
Dirigeant principal des données (DPD) et Directeur général, Direction générale de la recherche stratégique, et l’innovation en matière de données, Services aux Autochtones Canada
Président de Services partagés Canada
Données et analyses gouvernementales, responsable de l’industrie, SAS
Analyste en chef, directrice de la science des données, 10 Downing Street, Royaume-Uni

Dirigeante principale des données, Services partagés Canada
Directrice générale, Politique sur le numérique, Secrétariat du Conseil du Trésor du Canada
Head of Data and Technology, Chief Digital Office, United Nations Development Programme
Président-directeur général, National Information and Communication Technology Company Limited (iGovTT), Trinité-et-Tobago
Directrice exécutive, Code for Canada
Cheffe, Gestion de l’information intégrée, Secteur des services intégrés, Secrétariat du Conseil du Trésor du Canada

Assistant Deputy Minister and Chief Data Officer, Employment and Social Development Canada
Dirigeant principal de l’information et sous-ministre adjoint, Services numériques
Dirigeante principale des données & chef de l’évaluation, Affaires mondiales Canada
Director, Performance and Oversight, Treasury Board of Canada Secretariat, Canada
Chief Executive, Government Digital Service, Cabinet Office, United Kingdom






Directrice exécutive, Gestion de la communauté numérique, Secrétariat du Conseil du Trésor du Canada, Canada
Directeur général, Rwanda Information Society Authority, Rwanda
Modératrice de l’événement, Global Government Forum
Sous-ministre et dirigeante principale de l’information (DPI) du Canada