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Digital ID workshop

Tightly focused events for digital leaders with similar interests and agendas

While most countries share a similar vision for their future digital capabilities, in some fields they’ll have to take very different routes to get there. Differing constitutions, central government structures, political environments and IT legacies, for example, will require quite different approaches on the part of digital leaders. And in some fields, it is relatively straightforward to divide countries into a couple of main groups – producing parallel events that each directly meet the needs and interests of participants, bringing together people facing a very similar set of options and challenges.

Digital identity

Wednesday 18 May 2022

The most obvious example of this is digital identity, where the tasks facing governments are shaped by a single factor: whether or not the country already has a national ID system.

Where one exists, the main job is to link this national database to a system of online identity verification. Here, the task at the core of this agenda – that of finding a single source of truth providing core data on individual citizens, which can then be used to link together services across government – has already been accomplished. But these countries nonetheless face many decisions: whether to build an in-house system, for example, or to accredit private sector providers. And to realise the full potential of their digital ID systems, civil service leaders must consider issues such as how to build cross-departmental service access portals, sign up public service ‘clients’, and make the offer attractive to citizens.

For those countries without an existing national ID system, the challenge is far greater. There are various ways to develop the core capability: some nations, for example, are working with banks to build digital ID systems; others are creating online citizen accounts, whose level of authorisation depends on people linking them to existing online services or identity documents. Different countries are at various stages of development in this field, and there are enormous opportunities for digital leaders to learn from one another’s experiences.

To meet the needs of these two distinct groups, GGF ran parallel events on digital ID: one for those with an existing national ID system, and one for those without. In each case, the events set out the options facing digital leaders, and explored the experiences and perspectives of those most advanced in grappling with these thorny but crucial issues. We used the information gathered – including a survey of participants’ views, and their comments during the two 90-minute discussions – within our second Digital Leaders report.

Agenda

WORKSHOP FOR COUNTRIES WITH AN EXISTING NATIONAL ID SYSTEM

Introduction and Welcome

11:30 UTC – 12:00 UTC

Facilitator Kevin Cunnington will welcome participants and brief them on the Global Digital Leaders Study, specifically the findings on Digital ID

[30 minutes]

Discussion

12:00 UTC – 13:30 UTC

Kendrick Lee, Director of National Digital Identity (Singpass) programme, Government Technology Agency of Singapore (govtech), Singapore, Andrea Spallacci, Officer for Qualification of Trust Services, Infrastructures and Cloud and Conservative Services, Qualification and accreditation area Service, Agency of Digital Italy, Italy and Miguel Carrasco, Managing Director and Senior Partner, Boston Consulting Group will present on findings related to countries with a national ID system followed by a group discussion

[90 minutes]

Conclusions and summary

13:30 UTC – 13:45 UTC

Summary, thanks and next steps

[15 minutes]

WORKSHOP FOR COUNTRIES WITHOUT AN EXISTING NATIONAL ID SYSTEM

Introduction and Welcome

14:30 UTC – 15:00 UTC

Facilitator Kevin Cunnington will welcome participants and brief them on the Global Digital Leaders Study, specifically the findings on Digital ID

[30 minutes]

Discussion

15:00 UTC – 16:30 UTC

Amod Kumar, Deputy Director General, UIDAI, India and Miguel Carrasco, Managing Director and Senior Partner, Boston Consulting Group will present on findings related to countries without a national ID system followed by a group discussion

[90 minutes]

Conclusions and summary

16:30 UTC – 16:45 UTC

Summary, thanks and next steps

[15 minutes]

Partners

Participants

Daniel Knight

Director of e-government, Ministry of Information, Broadcasting, Telecommunications and Information, Antigua and Barbuda

Guido Picus

Program Lead, Futura Lab, Aruba

Wayne Berry

Director Data & Reporting, Australian Digital Health Agency, Australia

Peter Williams

Strategic Policy Advisor, Western Australia Department of Transport, Australia

Zaidul Alam

Solution Architect, Government of South Australia, Australia

Gale Morgan

Coordinator, Ministry of Innovation, Science and Smart Technologies, Barbados

Miguel Carrasco

Managing Director and Senior Partner, Boston Consulting Group

Annabel Skelton-Malone

Director, Department of Information Technology, British Virgin Islands

Pirthipal Singh

Director General, Digital Design Branch, Innovation, Science and Economic Development Canada, Canada

Christopher Jason

Director Information Security, Government of Saskatchewan, Canada

Juan Pablo Pazos

President, Mesas Sectoriales, SENA, Colombia

Lana Belas

Project Management and Digital Society Development Service leader, Sector for Security and Coordination of Digital Society Development, Central State Office, Croatia

Bennette Thomas

Director, Telecommunications and Technology, Ministry of Information, Science, Telecommunications and Technology, Dominican Republic

Khedr Talaat

Financial Regulator, Egyptian Financial Regulatory Authority, Egypt

Barna Gaál

Deputy CIO of Hungary and Head E-Administration Unit, Ministry of Interior, Hungary

Íris Huld Christersdóttir

Specialist in Innovation, Ministry of Finance and Economic Affairs, Iceland

Amod Kumar

Deputy Director General, UIDAI, India

Saransh Agrawal

Chief of Staff, Open Network for Digital Commerce, India

Andrea Spallacci

Officer for Qualification of Trust Services, Infrastructures and Cloud and Conservative Services, Qualification and accreditation area Service, Agency of Digital Italy, Italy

Cecilia Emilsson

Policy Analyst, OECD

Kendrick Lee

Director of National Digital Identity (Singpass) programme, Government Technology Agency of Singapore (govtech), Singapore

Astrid Desset

General Director, Open Government of Catalonia, Spain

Miquel Estapé

Chief Innovation Officer, Open Government of Catalonia, Spain

Supot Tiarawut

President and CEO of Digital Government Development Agency, Thailand 

Alessandro Gillies

Senior Strategy & Policy Adviser, Government Digital Service, United Kingdom

ASH SMITH

Deputy Director, Digital Identity, United Kingdom

Godfrey Kyama

Consultant, United Nations

Wai Min Kwok

Senior Governance and Public Administration Officer in Digital Government Branch, United Nations DESA

Rajiv Rao

Chief Technology Officer, New York State, United States of America

Philip Lam

Executive Director, Identity, General Services Administration, United States of America

Rhiannon Lawson

Head of Standards Centre, Public Digital Services, Wales

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