Home » AccelerateGOV » AccelerateGOV Agenda 2024

We look forward to welcoming digital leaders from across the world, including from Germany, the USA, Brazil, Azerbaijan, Iceland, and the UK, to speak at AccelerateGOV here in Ottawa.  

I’m so excited to host such an influential group of experts in Ottawa. These digital leaders will be sharing insights at the AccelerateGOV conference, providing a wonderful opportunity for public servants to discover how public service leaders around the world are realizing the potential of digital – and addressing the challenges we face in common. I encourage all public servants to register for this fascinating conference.

Stephen Burt, Chief Data Officer of Canada


Bringing together public service leaders from around the world, AccelerateGOV explores how public servants in all relevant disciplines and roles can best promote digitalization and transformation

Agenda 2024

October 21st

All times provided are local (Ottawa, EST)



9 AM – 9:05 AM




9:05 AM – 9:15 AM


Welcome Address

Stephen Burt
Chief Data Officer of Canada

9:15 AM – 9:25 AM

Keynote Address

9:25 AM – 9:35 AM

Fireside Chat

9:45 AM – 10:30 AM

How to deploy artificial intelligence in the canadian public service

The development of artificial intelligence is one of the key issues facing government around the world. Governments need to develop at pace guidelines for public servants on how they can use AI – and to make the most of it, they need to consider reviewing and rewiring processes.

This session will hear from those in the Canadian government who are leading the deployment of artificial intelligence in government. It will look at the use cases where AI is being deployed, how it has been developed, and the lessons from its use that other departments and agencies can learn from. This session will focus on the opportunities from deploying AI in government – and how the risks can be overcome.


Elise Legendre
Chief Data Officer, Agriculture and Agri-Food Canada

Knowledge partner:

10:30 AM – 11 AM

Refreshment break

11 AM – 11:45 AM

Joined up and responsive: How to use data to drive better services

Making better use of data can help government deliver more effective, equitable and inclusive programs and services, helping make government more responsive and tailored to users.

This session will look at how government can use data to drive better services, and how to enable the secure, seamless and real-time exchange of data across government departments – and with external partners and trusted institutions – to improve the service experience of Canadians.

This session will look at the progress that has been made on implementing a data strategy for the federal public service. It will look at the key building blocks of the data strategy in bringing together federal, national and international digital and data-related initiative, and will also share inspiring international examples of how governments around the world have been able to use data sharing to drive better services for users.


Gabrielle Fitzgerald
Chief Data and Chief Risk Officer, Canadian Food Inspection Agency

Getting your culture fit: How to build a culture that can drive government transformation

Transforming government requires developing an innovative culture that incentives public servants to take calculated risks to deliver better services. But civil service cultures around the world are often risk-averse, and public servants are not incentivized to try new ways of delivering services.
This session will look at how governments can build a culture that accepts the need to take risk, from senior leaders taking ownership of risk and leading by example to civil servants at all levels feeling empowered to take risks and suggest new ideas.

This session will share insights across government, drawing on insights from senior leaders responsible for driving cultures of innovation and civil servants driving innovative ways of working in their teams.

11:55 AM – 12:40 PM

Open, accessible, responsive: how digital transformation can help build trust in government

Trust is vital to all elements of the work of government, and this is particularly true in the field of digital an transformation. If citizens do not trust government services, they are less likely to use them – and if they don’t use them, the benefits projected for them will not be realized.

This session will look at how government can boost trust and transparency. It will look at how the Government of Canada is working to implement the Trust and Transparency Strategy developed by the Treasury Board of Canada Secretariat, and look at how the Government of Canada – and their peers around the world – can use more open government to boost trust in government.

Indigenous data sovereignty: From concept to action

The United Nations Declaration on the Rights of Indigenous Peoples Act (UNDA) provides a roadmap for the Government of Canada and First Nations, Inuit, and Métis to work together to implement the UN Declaration based on lasting reconciliation, healing, and cooperative relations. Shared Measure #30 of the UNDA Action Plan calls for continued support to “Indigenous Data Sovereignty and Indigenous-led data strategies through legislative, regulatory and policy options”.

This session will delve into the complexities of exploring strategies for reclaiming control over data, respecting cultural protocols, and fostering meaningful partnerships with governments and institutions. Experts will share insights, challenges, and best practices in navigating the intersection of technology, data rights, and Indigenous rights. Participants will gain valuable perspectives on advancing Indigenous data sovereignty and shaping inclusive data policies for the benefit of Indigenous peoples worldwide.

12:40 PM – 1:40 PM

Lunch Break

1:40 PM – 2:25 PM

Enabling delivery: Coordinating digital transformation across services and teams

To make the most of the potential for government to use digital to improve services, departments and agencies work together to create interoperable systems and processes.

To this end, the Government of Canada’s Digital Ambition has set an objective to improve horizontal prioritization and portfolio management in order to “deliver citizen-centric digital government services effectively”.

This session will look at how this can be achieved, and the role of centralized policies and frameworks to coordinate change, and how developments like digital credentials and single sign-in systems for government can help deliver transformation.

Knowledge Partner:


The threats that governments face are constantly evolving, with the Canadian government warning about the low barriers to entry mean that it is easy for fraudsters to target government services, and that state-sponsored actors also increases the sophistication of the threats that government needs to protect against.

This session will look at how the Canadian government is developing new digital tools to protect and fortify existing systems.

This session will discuss the threats governments face, and how Canada and other administrations are working to address them. It will also look at how governments are using efforts to improve cyber security to catalyze other technology developments.

2:35 PM – 3:20 PM

Usable for all: Making government services accessible and frictionless

Government services must be designed in a way that ensures they are accessible by all. As government services become digital-by-default, action is needed to ensure that provision is accessible.

The Government of Canada has set out a policy to ensure that government services are accessible, and this session will look at how to ensure that services can be used by as broad a community as possible. The session will look at the development by Accessibility Standards Canada of a new Centre of Expertise for standards and research on accessibility, and the actions that need to be taken to meet the Accessible Canada Act’s seven priority areas of employment; built environment; information and communication technologies; communication; procurement of goods, services, and facilities; design and delivery of programs and services; and transportation.

Better building blocks: equipping public servants to succeed

In the digital age, it has never been more vital for government to ensure that public servants not only have the skills that they need, but the technology too.

This is true both for the systems that provide citizen-facing services, and those used for the internal services in government. As the former Clerk of the Privy Council Michael Wernick noted on leaving government, “the plumbing and wiring of the public service is very difficult to get attention and investment for”.

So public servants need modern tools and systems – enabling them to realise the potential of data, streamline organisational management, bolster collaboration and cut the time spent on repetitive, low-value tasks.

During this session, panellists will discuss how to secure investment for staff tools, prioritise spending, and give public servants the skills to take advantage of new capabilities, as well as how leaders can best manage teams where officials are working both in the office and remotely.


Meagan Collins
Chief, Enterprise Information Management, Corporate Services Sector, Treasury Board of Canada Secretariat

3:20 PM – 3:50 PM

Refreshment Break

3:50 PM – 4 PM

Keynote address

4 PM – 4:45 PM

The next steps for government transformation

This closing session will bring together public servants to discuss how to make transformation happen in government. It will look at the next steps in the Canadian government’s digital transformation plan, looking at how to reach the key milestones of technology deployment, coordination of internal and external delivery partners, and how to prioritize resources to drive reform.

4:45 PM – 4:55PM

Summary and thank you

5PM – 6:30 PM

Networking Reception

6:30 PM

Conference Ends

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